Privacy policy

Fletcher|Rae fully respects your right to privacy. Any personal information which you supply to Fletcher|Rae will be treated with the highest standards of security and confidentiality, in strict accordance with the Data Protection Act, 1998.

Fletcher|Rae may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 July 2012.

What we collect

We may collect the following information:

  • name, job title, and organisation
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • data related to event attendance

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about forthcoming events or other information which we think you may find interesting using the email address which you have provided.
  • Internal record keeping.
  • From time to time, we may also use your information to contact you for research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests and previous usage.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

User tracking

Fletcher|Rae will make no attempt to identify individual users unless you register or log in to use the booking facilities. You should be aware, however, that access to web pages will generally create log file entries in the systems of your Internet Service Provider (ISP) or network services provider. These entities may identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is outwith the responsibility or control of Fletcher|Rae.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

You can find out more about cookies and how we use them.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information on this site in the following ways:

  • when registering on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct research purposes
  • if you have previously agreed to us using your personal information for direct research purposes, you may change your mind at any time by writing to or emailing us at the address below.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the address below.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Email privacy

We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive an email from us?

If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future (“opt-in”), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How we protect your privacy

We use security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing and Usage

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

How can you stop receiving email from us?

If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to info@fletcher-rae.com for review.

Enquiries

Privacy and data protection enquiries relating to this website may be made in writing to:

Fletcher|Rae
Hill Quays,
5 Jordan Street,
Manchester,
M15 4PY